Returns & Exchanges
At SUPPLY Bulk Foods, we prioritize food safety and quality; while we cannot accept returns on opened food products, we are committed to resolving any issues with damaged or incorrect shipments within 14 days of delivery.
Inspect Your Order
Upon delivery, carefully check your bulk items for any signs of transit damage or packaging breaches before opening the airtight seals.
Contact Support
Email our team at [email protected] with your order number and clear photos of the damaged product or incorrect item received.
Receive Authorization
Our quality assurance team will review your request and provide a Return Merchandise Authorization (RMA) number or approve a direct replacement if applicable.
Refund Processing
Once your claim is validated, we will issue a full refund to your original payment method or ship out a fresh replacement at no additional cost to you.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
