Returns & Exchanges

At SUPPLY Bulk Foods, we prioritize food safety and quality; while we cannot accept returns on opened food products, we are committed to resolving any issues with damaged or incorrect shipments within 14 days of delivery.

1

Inspect Your Order

Upon delivery, carefully check your bulk items for any signs of transit damage or packaging breaches before opening the airtight seals.

2

Contact Support

Email our team at [email protected] with your order number and clear photos of the damaged product or incorrect item received.

3

Receive Authorization

Our quality assurance team will review your request and provide a Return Merchandise Authorization (RMA) number or approve a direct replacement if applicable.

4

Refund Processing

Once your claim is validated, we will issue a full refund to your original payment method or ship out a fresh replacement at no additional cost to you.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing